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Privacy policy

Last updated: November 2026

Who we are

MACHVERSE SRL, a company based in the Dominican Republic, is responsible for the personal data you send us through this website. You can write to us at ventas@machverse.app about anything related to your data.

This policy is based on Law 172-13 on the protection of personal data of the Dominican Republic.

What data we collect

We only collect the data you enter yourself in our forms (request a demo, create an account, quote, “I’m interested”, partners, contact and the e-CF checklist). Depending on the form, this may include:

  • Name, job title and company.
  • Email and WhatsApp number.
  • Country, city and company RNC (optional).
  • Information about your operation: type of company, number of equipment units and users, areas you’re interested in.
  • The message you write to us.

We do not ask for passwords, banking details or card numbers on this site.

What we use it for

  • To respond to your request: schedule the demo, prepare a quote, activate your account or answer your message.
  • To send you the information you requested, such as the e-CF checklist.
  • To understand what companies like yours need so we can improve our service.

We use your data because you give us your consent by checking the privacy policy box on each form.

Who we share it with

We do not sell your data. It is shared only with the providers we need for the site to work, for example the service that receives the forms and the site’s hosting. They only use it to provide that service to us.

How long we keep it

We keep it for as long as it’s needed to handle your request and maintain our business relationship with you, or for as long as the law requires.

Your rights

Under Law 172-13, you can ask us at any time to:

  • Access the data we hold about you.
  • Correct any data that is wrong or incomplete.
  • Delete your data or withdraw your consent.

Write to us at ventas@machverse.app and we’ll get back to you.

How we protect it

We take reasonable measures to protect your data against loss, misuse or unauthorized access.

Cookies

For information about cookies and storage in your browser, read our cookie policy.

Changes

If we change this policy, we will publish the new version on this same page.